Careers

Our Culture

As a healthcare provider, we value our people as much as we value our patients. We are committed to creating a conducive workplace culture and environment in which every staff is empowered to give the best care to patients and every staff can thrive professionally and personally.

Suggestions and feedback from staff help us achieve continuous improvements. We provide different regular platforms to encourage open, two-way communication between staff and hospital management, these channels include Town Hall Meetings, tea sessions with the Chief Executive Officer of the hospital, staff forums etc. 

Gleneagles believes that a strong and cohesive team is a pre-requisite of delivery of excellent care and services for our patients. We embrace staff engagement and a collaborative culture. Through hosting various team-building and recreational activities, interest classes, staff appreciation award programmes and festive celebrations, we foster peer learning, cultivate a stronger sense of belonging as well as promote health and well-being of our colleagues.

Training & Learning

To support continuous development of our staff, we encourage all staff member to upgrade their knowledge and skills, and develop their capability through continuous training. We provide a variety of internal training programmes which cover job-specific knowledge, supervisory skills, soft skills, languages and regulation enhancement etc. Being a member of a global healthcare group, staff also have the opportunities to take part in training, seminars, summits etc that are organised in other geographies. Training sponsorships are available for staff to participate in local or overseas training courses.

Rewards & Benefits

We are blessed with a team of professional talent who share our passion to care for others and contribute to Hong Kong’s healthcare development. We offer our staff promising career prospects, attractive remuneration packages, comprehensive training, and life-balancing activities and support. We also attach great importance to staff well-being. We regularly organise wellness workshops and talks to help staff achieve a healthy lifestyle. Our Employee Assistance Programme provides professional counselling services to staff who need support in managing stress and emotion as well as other problems in daily lives.

Join us now and be part of our exciting growth journey!

Some of our staff benefits: 

• Comprehensive medical benefit of world coverage, dental benefit and risk benefit   
• Individual medical plans for staff and their dependents including children who are full-time students aged up to 25
• Employer's voluntary contributions including MPF equal to 8% of employee's basic salary, with no cap  
• Various types of leave including but not limited to annual leave, paid sick leave, marriage leave, birthday leave, family care leave, study and examination leave, etc
• Obstetrics inpatient benefit - Discounts on outpatient services and hospitalisation for staff and their dependents 
• Training sponsorship  
• Employees Assistance Programme and mental health app which provide mental support to staff and their family 
• Staff offer on medications and supplements 

"After having served on the frontline for more than a decade, I decided to extend the passion and goals I have for patient care to nurturing the next generation of nurses. As a Nurse Educator at Gleneagles, I am responsible for clinical-based education and learning needs of all levels of nursing staff, clinical practicum for nursing students, curricula design, competency assessment, etc.

Gleneagles puts great emphasis on staff training and development. Our hospital provides a fertile ground for modern nursing education, adopting teaching approach that combines theories and evidence-based practices. Being part of a global healthcare group, Gleneagles offers us valuable opportunities to exchange knowledge and views with nursing leaders in different countries. This has widened our exposure and improved our teaching skills in higher education. With plenty of training resources and support provided, I am able to execute my job well and design teaching programmes that are interactive, creative and innovative. All these have empowered me to continue to develop myself and work competently as a Nurse Educator."

- Sharon Chau, Nurse Educator

"We are not just colleagues but also good friends. We were secondary school classmates 12 years back and then we both studied radiography in the same university. After graduation, we joined the Radiology Department of Gleneagles together.

In our view, Gleneagles provides good work experience for energetic fresh graduates because they are exposed to more learning opportunities in a new hospital. Meanwhile, our partnership with a university helps us gain experience from a wide variety of radiology cases. We are thankful to our department which offers us great exposure to various cutting-edge imaging modalities, helping us pave the way for our goal to become all-rounded radiographers."

- Cayson Tai (left), Ivan Tsang (right), Radiographer I

"I started my career at Gleneagles as Inventory Executive in the Pharmacy department. The plenty of support from the hospital and my colleagues has supported me in achieving my goal as a Dispenser. I hope I can continue to progress along the career ladder.

In addition to the training on relevant practical skills, I was given a practicum opportunity in the hospital to gain more experience in pharmacy while I was pursuing my part-time studies in dispensing last year. I am particularly grateful to the Pharmacy Manager who nominated me to take the course and offered me a lot of support and confidence. Upon successful completion of my studies, I was promoted to Dispenser. Thanks to the guidance from my mentor who has given me a more comprehensive understanding on the operation of the Pharmacy department."

- Kay Ng, Dispenser, Pharmacy

"It has been six years since I joined Gleneagles when the hospital had not yet commenced operation. During these years, I witnessed Gleneagles’ growth from a construction site to a full-service private hospital, expanding from having only a few employees to now a strong team with over a thousand members. I am fortunate to have had the chance to work in various departments through which I have learnt a lot. I saw how everyone worked hard and put their best effort in helping build the hospital to what it is today.

At Gleneagles, I enjoy working with great colleagues in an environment which fosters mutual respect, trust and support. The wide variety of training opportunities enriches not just my knowledge in the field but also my language skills, service excellence and other soft skills."

- Carries Leung, Executive Assistant, Material Management

“Gleneagles provides a very pleasant work environment for staff.  Our partnership with a university means that we have exposure to a variety of paediatric cases which I learn a lot from. Our hospital cares much about our health and well-being and offers us appropriate support in these aspects. It is also great that there are different platforms for us to communicate regularly with hospital management and exchange thoughts with each other.

We have plenty of internal and external training opportunities, and training sponsorships are available to all staff.  To me, it is particularly important as I look for more than just a nursing job, but a place where I can excel in areas where my strengths are and achieve the career goals I have set for myself.”   

- Brenda Tso, Nurse Manager

“This is my 5th year working at the Sample Collection Centre(SCC) of Gleneagles. I joined as a Healthcare Assistant (phlebotomist) and was promoted to Senior Healthcare Assistant in 2020. I appreciate that the hospital is open to listen and always welcomes feedback from staff while providing sufficient resources for me to develop my career.

I am pleased to have the trust from my supervisor who nominated me to be the trainer of a phlebotomy course that will be coordinated by SCC. I have been looking forward this coaching opportunity to provide practicum training to students. Phlebotomy is not only about techniques but most importantly patient care. I hope to share all my experience to the future phlebotomists, which I believe such can help them understand more about the field and learn how to be good phlebotomists.

Apart from my work at Gleneagles, meanwhile I am taking a part-time degree course in business management. I hope to get myself well-equipped with more different skills as I always believe that opportunities come to those who are prepared.”   

- Chan Man Yee, Senior Healthcare Assistant (Sample Collection Centre)

This is my 6th year working at the Critical Care Unit (CCU) since I joined Gleneagles as a Registered Nurse in 2016.  I am provided with lots of learning opportunities here which help me achieve my career aspirations. Our partnership with The University of Hong Kong (HKU) creates a great platform for me to accumulate experience as we have the exposure to a variety of complex cases. I also get the chance to learn the latest procedures and techniques such as plasma exchange and extracorporeal membrane oxygenation (ECMO), which are all comprehensive and precious learning opportunities to me.

At Gleneagles, we are committed to delivering the best patient care, which contributes an extremely important part in the nursing profession.  Besides, I am pleased to have the chance to contribute to the hospital’s mentorship programme for newly joined nursing staff by providing on-the-job guidance to and sharing experience with colleagues. Through this programme, new staff can gain experience via clinical training while getting familiar with the working environment at CCU. I believe all these learning and training opportunities would help them develop and advance their career in this area of specialisation. These are the reasons why I always find it satisfying being a CCU nurse. 

Apart from my work at Gleneagles, I furthered my studies and completed my Master’s degree in Nursing in 2021.  I am excited to continue to strive to be a successful nursing specialist in critical care.

- Matthew So, Nurse Manager

It has been my 5th year with the Operating Theatre (OT) of Gleneagles. The collaborative culture and learning opportunities provided have brought me amazing experience, and I am pleased to be part of the growth journey of the hospital. 

Before joining Gleneagles, I had served two public hospitals as an operating theatre assistant (OTA) for over eight years. It was a difficult decision moving from the public to the private sector, but I received a lot of encouragement from my family, former colleagues, and friends who had joined Gleneagles from the very beginning of its establishment. Thanks to the guidance and support from my supervisor and colleagues, I could adapt to the new working environment quickly.  

I still remember when I joined in 2018, there were only a few OTAs; but for just a few years, we have developed a large team of OTAs supporting multi-dimensional surgeries. I appreciate that our team is like a family which everyone is happy and enjoys working together. The hospital has been supporting my career development and I was excited to be promoted one year after I joined. From then I have been offered many opportunities of providing supervision and mentoring support to our junior staff. At Gleneagles, the duties of OTAs are far beyond preparing anaesthesia supplies. As part of the surgical team, we work closely with the anaesthesiologists and our main role during surgery is to assist them in performing anaesthesia procedures and monitoring patient's vital signs. We also support nursing colleagues in the preparation of various surgical equipment. These are all valuable learning opportunities to me.  

My department is always willing to offer job opportunities to those with enthusiasm for the healthcare industry, especially OT, even though they have no relevant experience. At my current role, I am more than happy to influence other passionate colleagues with my 12 years of experience, help them to learn to be independent OTAs, and to find satisfaction from their job. I look forward to my next five years growing together with my team and Gleneagles, serving more patients. 

- Wong San Yiu, Senior Operating Theatre Assistant

I am from Malaysia and relocated to Hong Kong with my family in 2021. Before joining Gleneagles, I had worked as a Senior Pharmacist for around seven years at Pantai Hospital Kuala Lumpur, a sister hospital of Gleneagles Hong Kong 

I am blessed to have friendly and supportive colleagues who have helped make my first year at Gleneagles exciting and fruitful. The mentorship programme for new staff was great, it helped me get familiar with the operations of the Pharmacy department.Besides, Gleneagles has been introducing advanced and innovative technologies to various service areas, including the fully-automated drug dispensing system and vial filling system at Gleneagles. And the fact that my Cantonese is improving is an extra bonus!

I’m looking forward to developing my career here and enjoy my life in Hong Kong. No matter what kind of new adventures there will be in the future, I am proud of being part of the Gleneagles family!

- Kate Lee, Pharmacist (Pharmacy)

I started my culinary career as a pastry chef in a 5-star hotel 15 years ago, and later had a chance to work in Australia to gain more pastry experience. After I returned to Hong Kong, in 2017, my Chef friend working in Gleneagles told me that this new hospital was establishing its Food & Beverage (F&B) team. I decided to take on the challenge and joined as a Junior Sous Chef, and was then promoted to Sous Chef.

My duty is to ensure the pastry and cold plate food and products delivered at Gleneagles are up to standard, be it food quality or hygiene, as well as ensure the smooth operation of the kitchen.I never thought that a hospital could be a place for creativity. Here we have many opportunities to try out new things and share our ideas.I particularly enjoy designing new menus and dishes. It’s wonderful to be able to make the best use of the skills and experience I gained from hotel catering, and every compliment from patients means a lot to me. As a hospital chef, serving patients with tasty and yet healthy food is my special way of expressing my care for them!

While Gleneagles celebrates its 5^th anniversary this year, I am happy to grow with the hospital as it is also my 5^th work anniversary. I shall continue to enhance my cooking techniques and skills, and deliver more quality gourmet dishes.

- Au Lut Yee, Sous Chef (Food and Beverage)

Referred by a friend who is working in Gleneagles, I started my journey here in the Mixed Ward as a Temporary Undergraduate Nursing Student (TUNS) in 2022. Gleneagles provides me with an ideal learning environment to handle surgical cases and develop my practical skills. I was convinced that this was the place for me, and I started my career as a Registered Nurse after completing my bachelor’s degree.

Gleneagles provides plenty of learning opportunities which has not only enriched my knowledge and experience but has also strengthened my communication and customer service skills. There are different challenges working in a ward, but I am grateful that doctors and colleagues around me are always supportive and they have given me a lot of constructive guidance.

To further advance my career, I plan to pursue a master’s degree and explore my interest in a specialty. I believe that my growth at Gleneagles will be an important milestone of my career.

- Katy Lo, Registered Nurse (Mixed Ward)

I started my nursing career with Gleneagles as a Temporary Undergraduate Nursing Student in the Medical Ward a year ago.  Gleneagles is one of the newest private hospitals in town, and I am impressed with its cutting-edge medical equipment and  the unique learning opportunities offered via its partnership with The University of Hong Kong.

Upon completing my bachelor’s degree, I became a Registered Nurse at Gleneagles, an enjoyable role which has given me a new and full perspective of patient care. Other than applying the right skills and knowledge, I came to realise the importance of building trust with patients and understanding their needs with empathy, which all form part of quality patient care.

Life is busy yet fulfilling at Gleneagles. I am proud to be part of the Gleneagles family and I believe that it is a great place to grow, both personally and professionally.

- Wong Man Yan, Registered Nurse (Medical Ward)

I have worked in public and private hospitals for years before joining Gleneagles in 2016 as Senior Registered Nurse. I was promoted to Nurse Manager in January this year.

I joined Gleneagles as I was attracted by the learning opportunity to participate in the hospital commissioning. Over the years my duties have been extended to ensuring the smooth operation of the ward and managing staff. Thanks to the training provided by the hospital, I was able to adapt to my latest position smoothly and quickly.

Staff’s dependents are well taken care of under the comprehensive medical benefit scheme. Earlier this year, the scheme was enhanced with an extensive network of doctors beyond that of the hospital. The medical benefits for staff’s children were also extended to those who are full-time students aged 25 years or below!

The granting of paid sick leave or special leave to staff who were affected in different ways during the pandemic meant a lot to us. I’m pleased to be part of this caring family.

- Genesis Cheng, Nurse Manager (Mixed Ward)

Prior to joining Gleneagles as Head Chef in 2017, I had worked in different hotels. In January this year, I was promoted to Executive Chef.

Switching from serving hotel clients to serving patients has meant that the food we serve should go beyond look and taste - it needs to be nutritious too. Being the person overseeing the management and operation of the kitchen, from food quality monitoring, cost and manpower control to menu development, I have been given all the opportunities to sharpen both my cooking and management skills.

I think it is very thoughtful of the hospital that it has continued to enhance its staff benefits all these years. On top of the5% of employer’s mandatory contribution, the hospital provides an extra voluntary contribution which provides me with extra peace of mind as a staff.

With my stable working hours, I’m able to spend some quality time with my family.

- Lou Kuok Kam, Executive Chef (Food and Beverage)

Nursing students usually have limited clinical exposure in the Operating Theatre (OT) during their study. As a Nurse Educator coordinating training programmes for fresh nurse graduates. I think Gleneagles is very supportive and thoughtful in helping new graduates take up their roles quickly through various means, including establishing a 6-week programme with  theoretical knowledge and practical training that are aligned with the standards set by esteemed organisations such as the Association of periOperative Registered Nurses (AORN) and The Association of Hong Kong Operating Room Nurses (HKORN). The mentorship programme also facilitates nurses’ seamless adaptation to the OT environment. 

I was glad that I had the chance to be the mentor of Yamie when she first joined us in 2021. Providing her with ongoing guidance, sharing the know-how and experiences with her, and seeing the progress she made was a fulfilling experience for me. Yamie and I are now good working partners and I am proud of making a contribution in nurturing nurses of the next generation.  

- Deyoung Kam, Nurse Educator (Operating Theatre)

I graduated in2021 and joined the Gleneagles’ Operating Theatre (OT) as a Registered Nurse in the same year.  In addition to benefiting from the comprehensive 6-week programme for nurse  graduates in the OT, as a freshman in the healthcare industry, I was also grateful to be the mentee of Mr Kam, our highly-experienced Nurse Educator who guided and supported me throughout the mentorship programme.  

During my first year of work in the OT, Mr Kam assigned two senior colleagues to work with me in the same shifts such that I could learn from them. Under the mentorship programme, I also had adequate opportunities to participate in various surgeries which sharpened my skills. Besides, surgery sharing sessions held regularly gave me valuable insights into the role. All these have made Gleneagles OT a conducive workplace for me to grow personally and professionally, while preparing me for further development in specialised areas such as Orthopaedic and Urology surgery! 

- Yamie Yam, Registered Nurse (Operating Theatre) 

Before joining Gleneagles, I worked as a Pharmacist in the UK. In 2020, I relocated to Hong Kong to restart my career at Gleneagles as a Dispenser. Last year, I was promoted to Pharmacist.  

On top of dealing with the stress of passing the local registration exam, it also took me a while to adapt to a totally different work environment. I was thankful that the department had provided me with on-the-job training, mentorship , comprehensive operation guidelines and continuous training in my quest to achieve my pharmacist registration. I was also blessed to have wonderful colleagues who were always there to support me.

Gleneagles offers a fulfilling work environment and a promising prospect. One of the great things about working at Gleneagles is that Hospital Management is thoughtful and caring and always strives to make things better for staff.

- Ivy Lau, Pharmacist