Advance Booking for Outpatient Service

                                Timeslots and doctors for advance booking

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  • The advance booking is available for the above timeslots and doctors only
  • Emergency patients will be given priority to receive immediate treatment
  • Consultation session times are subjected to change without notice
  • For any inquiries or reservation, please call 24-hour Outpatient and Emergency Department: 2122 1333

Introduction

GHK’s 24-hour Outpatient and Emergency Department is the first and only private hospital on Hong Kong Island that provides round-the-clock outpatient and emergency medical services. Managed by a team of medical and nursing professionals, patients with urgent or common medical conditions will receive timely and professional care whenever they need it.

The department is equipped with comprehensive facilities, including a resuscitation room, a negative-pressure isolation room, observation ward, X-ray service and a fever zone.  By adopting a multi-disciplinary team approach, we strive to provide seamless and effective care to our patients.

Our Facilities and Environment

Notice Board/Latest News

Paediatrics Night Consultation

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From now on, our Paediatrics services will be extended on Monday and Saturday* at our 24-hour Outpatient and Emergency Department. Children will receive timely treatment from our specialists in Paediatrics.

Service hours:

Monday6:30 pm - 8:30 pm
Saturday3:30 pm - 7:30 pm

*Excluding public holidays

Consultation fee: HK$640

Advance booking: +852 2122 1333

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How are patients’ conditions assessed

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A triage system is in place to ensure that our patients receive the most appropriate care in a timely manner. All patients attending our 24-hour Outpatient and Emergency Department have their clinical conditions assessed by our triage nurses after registration.  This system ensures timely attention and appropriate intervention to be provided to patients with most urgent medical conditions.

During the triage process, nurses will conduct several initial assessment including asking questions about the symptoms, past medical history and other relevant history, and measuring the patient’s blood pressure, pulse rate, temperature, and oxygen saturation etc.

Patients who are critically ill or presenting with potentially life-threatening medical conditions are given a higher priority for assessment and treatment. 

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Our Service Pledge

Triage Category

Service pledge

Category 1 – Critical

Immediate resuscitation within 5 minutes

Category 2 – Urgent

95% of patients to be treated within 15 minutes

Category 3 – Non-urgent

90% of patients to be treated within 30 minutes


At any point in time, our 24-hour Outpatient and Emergency Department has at least two on-duty doctors, at least one of them is an Emergency Medicine Specialist. In situations where joint consultation with other specialists are deemed necessary, they will be called up to provide immediate and appropriate care to the patient.

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Patient journey

The typical patient journey from registration to discharge/admission is shown below:

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Note:
The actual waiting time is dependent on patient volume and the conditions of patients attending the department.

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