Notes to visitors
My Gleneagles SmartHealth
My Gleneagles SmartHealth mobile application is an integrated information platform providing you with information about advanced healthcare, healthy living and promotion offers. Through the app, patients are also provided with one-stop diversified services, helping you manage your health in a smarter way anytime, anywhere.
Key functions for outpatient services
Provide instant access to care recipient’s outpatient appointment schedules, health records such as prescriptions, allergy records, laboratory results and more. This time-saving and convenient function allows caregivers to take care of their family members’ healthcare needs and manage agendas on the care recipients’ behalf at their fingertips.
Access health records anytime, anywhere. The app allows you to view your and your care recipient's health record such as prescription records and instructions, allergy records, image results and laboratory results.
|Estimated waiting time|
Our 24-hour Outpatient & Emergency Department provides round-the-clock, year-round medical care. With the provision of estimated waiting time, you can plan your schedule ahead while receiving professional medical services.
Preview your scheduled outpatient appointment, including the service flow, location and estimated waiting time with peace of mind.
Simply input or click on the location to find your way around the hospital premises. With the recommended route and estimated time needed, you can reach different departments in the two-tower, nine-storey hospital in no time.
My Gleneagles SmartHealth Mobile Application Welcome Gift (Limited offer!)
Terms & Conditions:
- Promotion period: from 30 September, 2020 to 30 April, 2021 (both dates inclusive).
- My Gleneagles SmartHealth mobile application is operates and responsible by Gleneagles Hospital Hong Kong (Gleneagles).
- Upon successful registration with My Gleneagles SmartHealth and synchronise your own patient profile in “My Health”, you may be entitled to obtain welcome gift of one piece of Original Taste Workshop without ingredients soup e-coupon (e-coupon) valued at HK$58.
- During the promotion period, only one welcome gift (e-coupon) can be redeemed per patient profile and applicable to new My Gleneagles SmartHealth users’ first registration only. Redeemed e-coupon cannot be cancelled, revised, exchanged for a different voucher, or exchanged for cash. E-coupons are available in a limited quantity and on a first come, first served basis while stock lasts.
- Upon confirmation of the registered user is entitled for the welcome gift (e-coupon), Gleneagles will send the e-coupon to user’s registered email address or via WhatsApp message in about two weeks. Users are solely responsible to ensure that the email / mobile number registered with My Gleneagles SmartHealth is valid and able to receive the e-coupon. Gleneagles accept no liability to re-issue any e-coupons and will not resend any e-coupon email or WhatsApp message and will not compensate users if Gleneagles unable to send the e-coupon email or WhatsApp message to the user’s registered contact if the user is unable to receive or open such email or WhatsApp message.
- Users are required to use / redeem the e-coupons within the specified validity / redemption period. Any e-coupons not used / redeemed within the specified validity / redemption period will be forfeited and users will not be compensated in any way.
- E-coupon to obtain one pack of soup is managed and provided by Original Taste Workshop Limited (OTW). Gleneagles makes no representation, warranty or undertaking as to the quality and availability of the product provided by OTW and shall not accept any responsibility for the products / services provided by OTW.
- The offers cannot be used in conjunction with other promotional offers.
- Gleneagles Hospital Hong Kong reserves the right to amend any of the above terms and conditions without prior notice. In case of any dispute, Gleneagles’ decision is final.