Business Office
Senior Fee Advisor / Fee Advisor
Reference No. GHK-SFA
Job Responsibilities
- Prepare fee estimation for all in-patients prior to their admission
- Provide updated fee estimation during hospitalization on any necessary change of or additional care as per physician(s) orders.
- Provide Fee Advisory service to patients who are admitting for more challenging/complex cases
- Support Business Office Front Office in extension of Insurance coverage with fee estimation if required
- Provide assistance to in-flight billing service for package billing items clarification where necessary
- Assist in the preparation of weekly reports and updates of historical in-patient bill on common surgical procedures for respective stakeholder reference
- Assist in preparation of quarterly statistics according to Department of Health's requirements
- Assist Senior Fee Advisor on Fee Advisory team members’ training
- Develop and maintain good rapport within and outside of GHK, i.e. Doctors/Clinics, Nursing, Allied Health staff and vendors
Requirements
- Diploma or above in related discipline
- Relevant working experience in healthcare field. Nursing background would be an advantage.
- Familiar in MS Office, especially Microsoft Excel
- Be self-motivated and proactive with the ability to prioritize with limited guidance
- Excellent interpersonal, customer service and communication skills
- Fluent English and Cantonese written and verbal communication skills