Business Office

Senior Fee Advisor / Fee Advisor

參考編號 GHK-SFA

Job Responsibilities

  • Maintain and provide daily Fee Advisory service
  • Prepare fee estimation for all in-patients prior to their admission
  • Provide updated fee estimation during hospitalization on any necessary change of or additional care as per physician(s) orders.
  • Provide Fee Advisory service to patients who are admitting for more challenging/complex cases
  • Support Business Office Front Office in extension of Insurance coverage with fee estimation if required
  • Provide assistance to in-flight billing service for package billing items clarification where necessary
  • Assist in the preparation of weekly reports and updates of historical in-patient bill on common surgical procedures for respective stakeholder reference
  • Assist in preparation of quarterly statistics according to Department of Health's requirements
  • Assist Senior Fee Advisor on Fee Advisory team members’ training
  • Develop and maintain good rapport within and outside of GHK, i.e. Doctors/Clinics, Nursing, Allied Health staff and vendors

Requirements

  • Diploma or above in related discipline
  • Relevant working experience in healthcare field. Nursing background would be an advantage.
  • Familiar in MS Office, especially Microsoft Excel
  • Be self-motivated and proactive with the ability to prioritize with limited guidance
  • Excellent interpersonal, customer service and communication skills
  • Fluent English and Cantonese written and verbal communication skills