Business Office
Customer Service Officer
Reference No. GHK-CSO
Job Responsibilities
- Provide billing, invoicing, cashier and admission services to hospital patients and clients
- Follow up payment with clients, clinics, corporate and insurance companies
- Ensure customer satisfaction and provide professional customer support
- Maintaining a positive, empathetic and professional attitude toward customers at all times
Requirements
- Form 5 or above
- Prior experience in hospital, hotel, airline or insurance company preferred
- Experience in the area of billing and cashier would be an advantage
- Proficient in both spoken and written English and Chinese
- Customer-oriented with excellent communication and interpersonal skills
- Team player, and able to work independently and under pressure
- Good knowledge of computer skill, proficiency with Microsoft Word, Excel and Email system
- Able to work on shift duties
*Gleneagles always prioritizes staff’s well-being and work-life balance. Join us now to enjoy our enhanced leave package with Family Care Leave, Birthday Leave, etc! We also offers Voluntary Provident Fund Scheme - employer's contributions including MPF equal to 8% of employee's basic salary, with no cap. Join us and let us be your long-term partner through your journey of career development!