Business Office

Customer Service Officer

参考编号 GHK-CSO

Job Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Provide billing, invoicing, cashier and admission services to hospital patients and clients
  • Follow up payment with clients, clinics, corporate and insurance companies
  • Ensure customer satisfaction and provide professional customer support


  • Form 5 or above
  • Prior experience in hospital, hotel, airline or insurance company preferred
  • Experience in the area of billing and cashier would be an advantage
  • Proficient in both spoken and written English and Chinese
  • Customer-oriented with excellent communication and interpersonal skills
  • Team player, and able to work independently and under pressure
  • Good knowledge of computer skill, proficiency with Microsoft Word, Excel and Email system
  • Able to work on shift duties
  • Candidates with MORE experience will be considered for the position of Senior Customer Service Officer

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