Business Office

Assistant Fee Advisor

Reference No. GHK-AFA

Job Responsibilities

  • Maintain and provide daily Fee Advisory service: Shift duty required including Saturday/Sunday/Public Holiday (no night shift)
  • Prepare fee estimation for all in-patients prior to their admission. Provide updated fee estimation during hospitalization on any necessary change of or additional care as per doctor(s) orders.
  • Provide Fee Advisory service to patients who are admitting for more challenging/complex cases
  • Support Business Office Front Office in extension of Insurance Cover with fee estimation where required
  • To provide assistance to in-flight billing service for package billing items clarification where necessary
  • To assist in the preparation of weekly reports and updates of historical in-patient bill on common surgical procedures for respective stakeholder reference
  • To assist in preparation of quarterly statistics according to Department of Health's requirements
  • To develop and maintain good rapport within and outside of GHK, i.e. Doctors/Clinics, Nursing, Allied Health staff and vendors  

Requirements

  • Diploma or above in related discipline
  • Relevant working experience in healthcare field. Nursing background is preferred.
  • Familiar in MS Office, especially Microsoft Excel
  • Be self-motivated and proactive with the ability to prioritize with limited guidance
  • Excellent interpersonal, customer service and communication skills
  • Fluent English and Cantonese written and verbal communication skills

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