Patient Support Call Centre
Registered Nurse
Reference No. GHK - RN/PCCSS
Job Responsibilities
• Support and ensure smooth operation of the PSCC services and safe care to patients
• Ensure good patient care and implement safety work for maintaining safe practice
• Provide good and accurate documentation related to medical record
• Provide health care education to patients and their relatives
• Follow hospital policy and international standard to implement infection control measures
• Follow the rules and guidelines on occupational safety and health laid down by hospital
• Maintain good communication with doctors, patients and relatives
• Perform other duties assigned by supervisor
Requirements
• Preferably with Degree in Nursing
• Possess a valid/current nursing practicing certificate in Hong Kong
• Clinical and technical competency
• Knowledge of hospital policies and procedures, knowledge of current trends in nursing practice
• Fluent in spoken and written English, Cantonese and Mandarin
• Good customer service skills
• Good interpersonal skills
*Gleneagles always prioritizes staff’s well-being and work-life balance. Join us now to enjoy our enhanced leave package with Family Care Leave, Birthday Leave, etc! We also offers Voluntary Provident Fund Scheme - employer's contributions including MPF equal to 8% of employee's basic salary, with no cap. Join us and let us be your long-term partner through your journey of career development!