Patient Support Call Centre

Enrolled Nurse

Reference No. GHK - RNEN/PSCC

Job Responsibilities

•    Support and ensure smooth operation of the PSCC services and safe care to patients
•    Ensure good patient care and implement safety work for maintaining safe practice
•    Provide good and accurate documentation related to medical record
•    Provide health care education to patients and their relatives
•    Follow hospital policy and international standard to implement infection control measures
•    Follow the rules and guidelines on occupational safety and health laid down by hospital
•    Maintain good communication with doctors, patients and relatives
•    Perform other duties assigned by supervisor


•    Possess a valid/current nursing practicing certificate in Hong Kong
•    Clinical and technical competency
•    Knowledge of hospital policies and procedures, knowledge of current trends in nursing practice
•    Fluent in spoken and written English and Chinese Languages
•    Good customer service skills
•    Good interpersonal skills 

*Gleneagles always prioritizes staff’s well-being and work-life balance. Join us now to enjoy our enhanced leave package with Family Care Leave, Birthday Leave, etc! We also offers Voluntary Provident Fund Scheme - employer's contributions including MPF equal to 8% of employee's basic salary, with no cap. Join us and let us be your long-term partner through your journey of career development!