Emergency Response Level - Notes to patients and visitors

In response to the emergence of “Severe Respiratory Disease associated with Novel Infectious Agent”, the Hong Kong Government has activated the Emergency Response Level

Please note that our hospital does NOT provide tests for the Wuhan novel coronavirus. As per the Centre for Health Protection's (CHP) instructions, all suspected cases will be reported to the CHP and patients will be transferred to designated public hospitals for further clinical management.

Kindly refer to these notes if you plan to make a visit to our hospital.



如 閣下計劃到訪港怡醫院,請參閱注意事項。 

Notes to patients and visitors 病人與訪客注意事項

  • Only the main entrance on ground floor and the entrance at 24-hour Outpatient and Emergency Department are open for access. All other entrances and exits are closed.
  • Access from carpark is limited to one entrance at Tower A only.
  • All persons entering the hospital are required to receive temperature screening at the designated entrances.
  • All persons entering the hospital are required to provide contact information for contact tracing purpose when necessary.
  • According to Centre of Health Protection’s (CHP) instruction, patient fulfill the reporting criteria will be reported to the CHP and patients will be transferred to the designated hospitals under the Hospital Authority for further clinical management.
  • If you have fever and respiratory symptoms, and visited mainland China 14 days before onset of the symptoms or have contacted with suspected or confirmed cases, please visit a Hospital Authority hospital directly for medical consultation.
    如 閣下有發燒及呼吸道感染徵狀, 並曾於病發前十四天內到訪中國內地或接觸懷疑或確診個案,請即到醫院管理局轄下醫院求診。
  • Visitors who have travelled to mainland China in the past 14 days are advised not to visit the hospital and follow the Government’s guidelines to stay home for 14 days upon their return to Hong Kong.
  • Visiting hours : 10:00 - 12:00; 18:00 – 20:00
    探訪時段:上午十時至中午十二時 及 下午六時至八時
  • Visit limit: 2 persons at a time
    探訪限制: 每次兩位訪客
  • Sick persons, children under 12 years of age, and pregnant women are not recommended to visit the hospital.
  • Maintain good personal and hand hygiene practices.
  • Wear a surgical mask when you are in the hospital.