Business Office

Customer Service Officer



  • Provide admission and discharge services to hospital patients
  • Handle billing and invoicing
  • Follow up payment with clients, clinics, corporate and insurance companies
  • Deliver high quality customer service to clients


  • Form 5 or above
  • Proficient in both spoken and written English and Chinese
  • Customer-oriented with excellent communication and interpersonal skills
  • Team player, and able to work independently and under pressure
  • Good knowledge of computer skill, proficiency with Microsoft Word, Excel and E-mail
  • Experience in the area of billing and cashier would be an advantage
  • Prior experience in hospital, hotel, airline or insurance company preferred
  • Able to work on shift duties

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